Problem statement.
Until 2018, ESP Tiles was traditionally making use of paper-based catalogs to do business. Indeed, it came as a difficult task in showing the real-time availability of tiles, and the distributors faced a hard time. Communication gaps became a severe issue, and no sooner the tiles manufacturing company was in dire need of a proper solution.
They consulted us to help them bring a proper solution. We closely worked with the entire team at ESP Tiles and replaced the 94-page catalogs into hassle-free tiles booking app. The app has increased bookings up to 99%, and today, ESP Tiles manufacturer company is one of the most recognized tiles companies in Ireland.
What is ESP Tiles?
Based in Portlaoise, Ireland, ESP Tiles Limited is a Tiles manufacturing company. Until 2018, the company was traditionally using paper-based catalogs. We got an excellent opportunity to replace the 94-page catalog with a mobile app. The app has made the entire tiles booking procedure hassle-free. Through the app, the distributor can effortlessly search, browse, filter & scan various tiles & confirm the order directly from the app.
The best advantage of the online tiles app is that manufacturers can easily show the real-time availability of tiles. Also, the mobile app makes it easy for customers to confirm the order with the distributors directly. To enable a smooth flow of information & communication between both parties, the app is integrated with the existing CRM system at ESP Tiles.
App features
- View, explore & filter from different tiles.
- Smart AI-based tiles suggestions.
- Make a list of favourite tiles.
- Based on tiles dimensions & room size, proposed calculations of total tiles & tiles requirements.
- Place an order with the manufacturer after checking the availability of the tiles.
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Achievements & recognitions
- Innumerable staff hours saved through structured, quick real-time order booking.
- Operated by over 250+ distributors across the tiles manufacturing industry.
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